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Communication

Darui actively listen to customers' needs and engage in close communication to ensure a comprehensive understanding and show genuine care for their requirements. Any inquiry will be greatly appreciated.

 

Request Confirmation

We value our customers' needs and ensure effective communication and confirmation to accurately understand their expectations. Customers also can get more information from Facebook, Twitter, Instagram and YouTube.

 

Technical Confirmation

We collaborate closely with our customers, deeply understand their technical requirements, and confirm that we can provide the most suitable solutions.

 

Quotation

We provide detailed and transparent quotations based on our customers' needs and budget, ensuring they are informed about fair and reasonable pricing.

 

Discuss

We prioritize discussions with our customers, addressing their questions and seeking the best collaborative solutions to ensure their satisfaction with the partnership terms.

How to Maintain Products with Problems?
What is the production time?
Do you have a warranty on your products?
Do you support customization?
What are the requirements to be your agent/distributor?
Can you come to my country to help us with the installation & adjustment?
Do you have agents or distributors overseas?
All our products are supported by one-year warranty. Over one-year warranty can provide paid maintenance. Through contact us, you can submit questions online or send emails to us. Our after-sales maintenance department will contact you as soon as possible.